How can we help?

FAQ

Ordering

Do you ship internationally?

Yes!  Sí!  是的!  はい!  예! We ship all over the world. Shipping costs will apply, and will be added at checkout.

How do you ship?

We use all major carriers, and local delivery couriers partners. You’ll be asked to select a carrier at checkout. Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Can I make a change to my order?

Please email support@snaps.ltd and we will do our best to make the requested changes. Most orders ship within 24-48 hours, so if your order has already shipped, we will help you to process a return.

Can I return a product for any reason?

If you don’t absolutely love your SNAPS, for any reason, we'll refund your money and help you process a return.

Are bundles available?

Definitely, and we're happy to offer you a discounted price for your foursome. Please find our bundles on the shop tab on our website.

The Product

How does it work?

The SNAPS Clip slides onto your hat strap, and our SNAPS Hat is worn like any one of your favorite golf hats, but ours has a patented magnetic ball marker built into the strap.It’s kind of genius and we think you’re going to love it.

Does the ball marker holder fit most ball markers?

It does, yes. It can easily hold all ball markers that are a 25mm diameter or less – most ball markers sold – if we're being specific.

Does the SNAPS Clip fit all hat straps?

We designed it for all hat straps, but it fits snapbacks the best. The back is like a money clip which can fit on most hat straps, cloth ones included.

How strong is the magnet? How safe is my ball marker?

Our magnet is strong enough to keep your ball marker safe, but not so strong that your marker is hard to click off during your play.

What is it made of?

Our SNAPS Clip is made of polymer and has an enamel ball marker embedded into it by magnet. Our SNAPS Hat is made of 100% polyester for a lightweight, high-performance, all weather hat, and has the same ball marker embedded into the strap by magnet. Our SNAPS Clips and Hats are very durable, and also sweatproof / waterproof.

How small can my strap be?

For our SNAPS Clips, the smallest size on a snapback hat would be three holes, and the same reference for all other fastenings.

How do I clean them?

A damp cloth and a bit of scrubbing.

Is it comfortable? Will I feel it on my head while wearing?

As fellow golfers, both of our products are all built around comfort and innovation. The SNAPS Clip weighs about as much as three credit cards, and our SNAPS Hat is standard weight for polyester headwear.

Does the product fit juniors?

Absolutely! We supply many youth golf organizations with our SNAPS Clips and SNAPS Hats, and have actually just delivered an exciting order for the PGA Junior League.

What do I do if I lose my SNAPS ball marker?

Our products fit most standard round ball markers, but the perfect fit is 25mm diameter. Additional ball markers are available for sale on our website.

Does SNAPS restock styles that sell out?

It depends… we do restock our core collection, and sometimes drops that sell out quickly. However, limited editions are usually just that – once they’re gone, they’re gone, so sign up for our newsletter to be the first to learn of new drops, events, and special promotions. 

Does SNAPS offer custom products for events, corporate and promotional gifting, friend golf trips, etc? 

For sure! Please email zach@snaps.ltd to let us know what you’re thinking.

Will I stop 3 putting?

We offer a 0% money back garantee if it doesn't.

Will it make me a better golfer?

It certainly won't make you worse.

Miscellaneous Questions

Have you been on sharktank?

Not yet... :)

Can I buy these for my tournament?

Absolutely! We sell custom Snaps in 150 unit minimums. Please reach out to zach@snaps.ltd for your order.

Can I customize it?

You sure can! Customizations are available at 144pcs minimum. Contact zach@snaps.ltd

What is the lead-time for custom orders?

With manufacting over seas, we require 60 days from design to delivery of your custom order.

Do you do collaborations?

We currently have Sports Illustrated as our first collaboration and we're working on more exciting partnerships that will be launched soon!

What sports licenses do you have?

We have all professional sports teams which you will be able to find soon at www.fanbrander.com